FAQ
Frequently Asked Questions
1. What types of products does Comfort Picks offer?
We offer a wide range of high-quality household essentials, including kitchenware, bedding, storage solutions, decorative accents, and more to make your home comfortable and stylish.
2. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order through our Order Tracking page.
3. What is your return policy?
We offer a 30-day return policy for most items. Please visit our Refund Policy page for detailed information.
4. Do you offer international shipping?
Yes, we ship to various international destinations. Shipping rates and delivery times vary based on location. Please check our Shipping Information page for more details.
5. How do I contact customer support?
You can reach our customer support team via email at contact@ricsto.com or by calling us at +1 352-785-8068.
6. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available during checkout.
7. How do I make a return?
To start a return, please contact us at contact@ricsto.com. Once your return is approved, we will provide you with a return shipping label and instructions.
8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at contact@ricsto.com. We will do our best to accommodate your request before the order is processed.
9. Are your products eco-friendly?
Yes, we prioritize sustainability by offering eco-friendly products and using environmentally responsible packaging whenever possible.
10. Do you offer gift wrapping?
Yes, we offer gift wrapping services at checkout for an additional fee. Please select the gift wrapping option during your purchase.
11. How do I apply a discount code?
To apply a discount code, enter the code in the "Discount Code" field during checkout and click "Apply". Your discount will be reflected in the order total.
12. What should I do if I receive a defective item?
If you receive a defective item, please contact us immediately at contact@ricsto.com. We will arrange for a replacement or refund as per our return policy.
13. How do I create an account?
Creating an account is easy! Click on the "Sign In" link at the top of our website and follow the prompts to register with your email and a password.
14. Is my personal information secure?
Yes, we take your privacy and security seriously. Please refer to our Privacy Policy for more information.
15. Do you offer bulk purchase discounts?
Yes, we offer discounts for bulk purchases. Please contact us at contact@ricsto.com for more information.
16. How long will it take to receive my order?
Delivery times depend on your location and the shipping method selected. Please refer to our Shipping Information page for estimated delivery times.
17. Can I request a custom order?
We currently do not offer custom orders, but we are always looking to expand our product offerings. Stay tuned for updates!
18. How do I unsubscribe from marketing emails?
You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
19. Do you have a physical store?
Currently, we operate exclusively online. All our products are available through our website.
20. How can I leave a review for a product?
We love to hear from our customers! To leave a review, go to the product page of the item you purchased and scroll down to the reviews section.
Contact Information
Email: contact@ricsto.com
Phone: +1 352-785-8068
Address: 5389 PLUM AVE, SEDALIA, CO 80135, USA